# Industry-leading support

From onboarding to optimisation, our expert team is available to answer questions, troubleshoot technical issues, and offer design help — ensuring you always have the right guidance and get results.

### With you every step

We’re here to help your team succeed.

- Fast average response times — get the help you need when you need it
- Top-rated on G2 and recognised by real users for outstanding service
- Experienced, world-class support team and editorial feedback
- Trusted by leading brands with proven success across industries

## Your partners in success

We partner with you to bring your stories to life, offering creative guidance, expert insights, and dedicated support every step of the way.

### Co-creation sessions

Sit in with our experts to bring your design vision to life and gain the know-how to keep creating with confidence.

### Design services

Need design support or short on resources? Team up with our experienced design partners to craft polished, high-quality Shorthand stories for your brand.

### Training

Access hands-on training sessions tailored to onboard you and your team to Shorthand's features and best practices.

### Technical support

Got a glitch? Our engineers move fast to fix technical issues, which is why our support is top-rated on G2. [Read our reviews on G2](https://www.g2.com/products/shorthand/reviews).

## Get up and running, fast

Explore these free resources to help you get started.

### Webinars

Sign up for an upcoming free training session, or watch on demand. [Learn more.](https://shorthand.com/training/)

### Shorthand 101

Watch bite-sized video tutorials to help you master the platform quickly. [Learn more](https://www.youtube.com/playlist?list=PLoaXrNfyvvDZEsbEssAu3lYJJ4WJ21hUo).

### Help centre

Find clear answers on every Shorthand feature. [Learn more](https://support.shorthand.com/en).

## All features

Everything you need to tell your story, and more.

- [Sections](https://shorthand.com/features/sections)
- [Editor & layout](https://shorthand.com/features/editor-and-layout)
- [Branding](https://shorthand.com/features/branding)
- [Collaborate](https://shorthand.com/features/collaboration)
- [Publish & host](https://shorthand.com/features/publishing-and-hosting)
- [Integrations](https://shorthand.com/features/integrations)
- [Support](https://shorthand.com/features/support)
- [Security](https://shorthand.com/features/security)

## Let’s build something beautiful.

Join thousands of storytellers using Shorthand to publish standout visual comms and content. Fast, flexible, and built for scale.